Hi Laura,
Thank you for reaching out to us and sharing your experience with our product. We sincerely apologize that it didn't work for you as expected. We understand how frustrating it can be when a product doesn't deliver the desired results.
We genuinely value your feedback, and we want to ensure your satisfaction. We would appreciate the opportunity to learn more about your experience so we can better understand the issue and find a solution.
Please reach out to our customer support team at info@stepstrong.com or respond to this message with more details. We are committed to resolving this matter and making it right for you.
Thank you for your patience and understanding. We look forward to assisting you further.